Introduction:

This report describes the operation and specific activities of the Kansas City Scout Traffic Management Center (TMC). Activities for March 2010 are detailed in this report.

Operations Summary:

Incidents

• The TMC actively responded to 2374 incidents, representing a 23% increase compared to last month
• 16 were Level 3 incidents with an average duration of 185 minutes
• 262 were Level 2 incidents with an average duration of 51 minutes
• 830 were Level 1 incidents with an average duration of 11 minutes
• 145 were scheduled roadwork
• 11 were within a work zone
• 0 were Ozone Alerts
• 0 were AMBER Alerts
• 48 involved big rigs
• 41 involved injuries
• 6 involved fatalities
• 58 involved DOT property damage
• 4 could be classified as secondary incidents
• 268 cited bad weather as a possible contributing factor
• The TMC managed the following corridor events: 24 I-70, 0 I-29, and 1 I-35
• Dynamic Message Signs (DMS) were activated 1,156 times
• 2,153 DMS messages were displayed

Web Site Messages

• 7,386 total messages were placed for incidents, including 515 for roadwork

Highway Advisory Radio (HAR) Usage

• Activated 0 times this month

Equipment Operability

• On average, 98% of the CCTV cameras were completely operational
• On average, 99% of the DMS were completely operational
• On average, 90% of the Detector Stations were completely operational, with 1% reporting some bad detectors, 6% reporting all bad detectors, and 3% not responding

Additional Information

• TMC operators dispatched 1,922 Missouri Motorist Assist Calls
• Customer Service Representatives logged 4,137 contacts from external and internal sources, including phone calls, E-mails, and walk-ins