Introduction:

This report describes the operation and specific activities of the Kansas City Scout Traffic Management Center (TMC). Activities for November 2009 are detailed in this report.

Operations Summary:

Incidents

• The TMC actively responded to 678 incidents, representing a 5% decrease compared to last month
• 10 were Level 3 incidents with an average duration of 257 minutes
• 219 were Level 2 incidents with an average duration of 52 minutes
• 309 were Level 1 incidents with an average duration of 14 minutes
• 113 were scheduled roadwork
• 1 were within a work zone
• 0 were Ozone Alerts
• 0 were an AMBER Alert
• 33 involved big rigs
• 53 involved injuries (4% decrease compared to last month)
• 3 involved fatalities
• 13 involved DOT property damage
• 0 could be classified as secondary incident
• 39 cited bad weather as a possible contributing factor
• The TMC managed the following corridor events: 34 I-70, 1 I-29, and 2 I-35
• Dynamic Message Signs (DMS) were activated 984 times
• 1,701 DMS messages were displayed

Web Site Messages

• 2,560 total messages were placed for incidents, including 428 for roadwork

Highway Advisory Radio (HAR) Usage

• Activated 0 times this month

Equipment Operability

• On average, 98% of the CCTV cameras were completely operational
• On average, 98% of the DMS were completely operational
• On average, 83% of the Detector Stations were completely operational, with 2% reporting some bad detectors, 15% reporting all bad detectors, and 0% not responding

Additional Information

• TMC operators logged 419 telephone calls with partner agencies
• TMC operators dispatched 1,465 Missouri Motorist Assist Calls
• Customer Service Representatives logged 3,093 contacts from external and internal sources, including phone calls, E-mails, and walk-ins.